Need help? You’re in the right place.
At Focus Family Health & Fitness, we believe support should be clear, respectful, and easy to access. Whether you're using the FitTrack app, exploring our platform, or just getting started, this page is your guide.
Frequently asked questions
At Focus Family Health & Fitness, we believe support should be clear, respectful, and easy to access. Whether you're using the FitTrack app, exploring our platform, or just getting started, this page is your guide.
What is Focus Family Health & Fitness?
A faith-driven wellness platform designed to help individuals and families build discipline, track progress, and live healthier lives through holistic routines.
Is the website collecting my personal data?
No. Our website is informational only. We do not collect or store personal data from visitors. The FitTrack app collects data only if you choose to use it.
How is my data protected in the FitTrack app?
We use encryption, secure storage, and password protection. You control what data you share, and you can access, edit, or delete your information anytime.
What’s the difference between Focus Family Health & Fitness policies and Webador’s policies?
Our policies cover the FitTrack app and platform services. Webador’s policies apply to website hosting. We present both for full transparency.
Who can use the FitTrack app?
Anyone seeking disciplined wellness. We offer verified accounts for trainers, health specialists, athletes, and company admins.
Is FitTrack a medical service?
No. FitTrack is a fitness tracking tool. Always consult a qualified healthcare professional before starting any exercise or nutrition program.
Can I delete my account and data?
Yes. You can delete your account at any time. Most data is removed within 30 days; backups are cleared within 90 days. Payment records may be retained for legal purposes.
Compliance & Protection
We comply with:
- HIPAA (Health Insurance Portability and Accountability Act)
- COPPA (Children’s Online Privacy Protection Act)
- Webador’s hosting policies
- Internal screening protocols for banned substances and unsafe practices
Your safety and privacy matter. We’re committed to protecting both.
How do I contact support?
Email us anytime: support@fittrack.ap
Beyond the ordinary
Focus Family Health & Fitness is more than a platform — it’s a movement. We’re here to help you grow in discipline, wellness, and purpose. We’re glad you’re here.