Our Commitment to Your Privacy 

At FitTrack, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information. We are committed to transparency and giving you control over your data. 

 Your Privacy Rights 

✓ You control what data you share 

✓ You can access, modify, or delete your data anytime 

✓ We never sell your personal information 

✓ You can opt out of non-essential data collection 

1. Information We Collect

1.1 Account Information 

When you create an account, we collect: 

• Basic profile: Name, email address, username, account type 

• Optional info: Phone number, bio, profile picture, social media links 

• Professional credentials: For verified accounts (trainers, health specialists, athletes, companies, agents) 

• Preferences: Language, measurement system, notification settings 

1.2 Fitness & Health Data 

You may choose to log: 

• Workout data: Exercises, sets, reps, weight, duration 

• Body metrics: Weight, body fat percentage, measurements 

• Nutrition: Meals, calories, macros, water intake 

• Wellness: Sleep logs, mood tracking, stress levels 

• Progress photos: Optional transformation photos 

• Performance data: Personal records, achievements, goals 

1.3 Device & Wearable Data 

If you connect fitness devices or wearables (Fitbit, Apple Watch, Google Fit, etc.), we may sync: 

• Workout sessions and activity data 

• Heart rate and biometric data 

• Sleep tracking data 

• Step count and calories burned 

1.4 Usage & Analytics 

We automatically collect: 

• How you use FitTrack (pages visited, features used) 

• Device information (browser, operating system, screen size) 

• IP address and general location 

• Performance metrics and error logs 

1.5 Payment Information 

For premium subscriptions, we process payments through secure third-party providers (PayPal). We do NOT store your full credit card details. 

1.6 Communications 

We may collect: 

• Messages between users (trainer-client, etc.) 

• Support inquiries and feedback 

• Survey responses 

• Email and notification interactions 

2. How We Use Your Information

2.1 Core Service Functionality 

We use your data to: 

• Provide fitness tracking and progress analytics 

• Enable trainer-client and specialist-client relationships 

• Generate personalized workout and nutrition recommendations 

• Calculate achievements, streaks, and gamification features 

• Sync with calendar apps and fitness devices 

• Facilitate community features and social interactions 

2.2 Personalization & AI Features 

If you enable AI-powered features, we use your data to: 

• Provide smart workout suggestions 

• Detect plateaus and recommend changes 

• Offer personalized nutrition insights 

• Generate progress reports and analytics 

2.3 Communication 

We may contact you for: 

• Service announcements and updates 

• Workout reminders (if enabled) 

• Achievement notifications 

• Marketing and promotional offers (opt-out available) 

• Customer support and feedback requests 

2.4 Verification 

For professional accounts, we use verification data to: 

• Confirm professional credentials 

• Verify athlete status through official organizations 

• Validate company registrations 

• Prevent fraud and misrepresentation 

2.5 Legal & Safety 

We may use information to: 

• Enforce our Terms of Service 

• Prevent fraud and abuse 

• Comply with legal obligations 

• Protect user safety and rights 

2.6 Analytics & Improvement 

We use aggregated, anonymized data to: 

• Improve app performance and features 

• Understand usage patterns 

• Conduct A/B testing 

• Generate industry insights (no personal identification) 

3. How We Share Your Information

We DO NOT Sell Your Data 

FitTrack will NEVER sell your personal information to third parties for marketing purposes. 

3.1 Sharing You Control 

You choose to share data with: 

• Trainers/coaches: If you connect with a trainer 

• Health specialists: If you work with a specialist 

• Company admins: If you're part of a corporate wellness program 

• Agents/representatives: If you're an athlete with representation 

• Community: Posts, achievements, and profile info (based on your privacy settings) 

3.2 Service Providers 

We share data with trusted service providers who help us operate FitTrack: 

• Hosting & infrastructure: Cloud storage and servers 

• Payment processors: PayPal for premium subscriptions 

• Email services: For sending notifications and support 

• Analytics providers: Anonymized usage analytics 

• Customer support: Help desk software 

All service providers are contractually required to protect your data and use it only for FitTrack's purposes. 

3.3 Connected Services 

If you connect third-party apps (fitness devices, calendar apps): 

• We sync only the data you authorize 

• Those services have their own privacy policies 

• You can disconnect integrations anytime 

3.4 Legal Requirements 

We may disclose information when required by law, such as: 

• Complying with court orders or subpoenas 

• Responding to government requests 

• Protecting our legal rights 

• Preventing fraud or safety threats 

3.5 Business Transfers 

If FitTrack is acquired or merged with another company, your data may be transferred. You will be notified of any such change. 

4. Data Security

4.1 Security Measures 

We implement industry-standard security measures: 

• Encryption: HTTPS/SSL for data in transit 

• Secure storage: Encrypted databases 

• Access controls: Limited employee access to personal data 

• Regular security audits: Vulnerability testing 

• Secure authentication: Password hashing and secure sessions 

4.2 Your Responsibility 

You can help protect your account by: 

• Using a strong, unique password 

• Not sharing your login credentials 

• Logging out on shared devices 

• Reporting suspicious activity immediately 

4.3 No Absolute Security 

While we strive to protect your data, no system is 100% secure. We cannot guarantee absolute security against all threats. 

5. Your Privacy Rights & Choices

5.1 Privacy Settings 

You control your privacy through settings: 

• Profile visibility: Choose username vs. real name 

• Data visibility: Set who can see workouts, progress, nutrition 

• Community participation: Hide from leaderboards and searches 

• Anonymity mode: Complete anonymity for professional/elite athletes 

• Competition mode: Temporary privacy blackout 

5.2 Access & Download 

You can: 

• View all your data through your account 

• Request a copy of your data (data portability) 

• Export your workout history and logs 

5.3 Correction & Deletion 

You can: 

• Update your profile information anytime 

• Delete individual workouts, meals, or logs 

• Request account deletion (right to be forgotten) 

5.4 Marketing Preferences 

You can: 

• Opt out of marketing emails (unsubscribe link in emails) 

• Disable push notifications 

• Control workout reminder notifications 

5.5 AI Features 

You can: 

• Opt out of AI-powered features 

• Disable smart suggestions and recommendations 

5.6 Regional Rights 

Depending on your location, you may have additional rights under: 

• GDPR (EU): Right to access, rectification, erasure, portability, objection 

• CCPA (California): Right to know, delete, opt-out of sale (we don't sell data) 

• Other laws: We comply with applicable privacy laws 

6. Data Retention

We retain your data: 

• Active accounts: As long as your account is active 

• After deletion: Most data deleted within 30 days 

• Legal requirements: Some data retained for legal/tax purposes (payment records) 

• Backups: Backup copies may persist for up to 90 days 

• Anonymized data: Aggregated analytics may be retained indefinitely (cannot identify you) 

7. Children's Privacy

FitTrack is not intended for children under 13 (or 16 in EU). We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us immediately. 

8. International Data Transfers

FitTrack operates globally. Your data may be transferred to and stored in countries outside your residence. We ensure appropriate safeguards are in place for international transfers. 

9. Cookies & Tracking

We use cookies and similar technologies to: 

• Keep you logged in 

• Remember your preferences 

• Analyze usage and performance 

• Provide personalized content 

You can control cookies through your browser settings, but some features may not work without them. 

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via: 

• Email notification 

• In-app notification 

• Prominent notice on our website 

Continued use after changes constitutes acceptance of the updated policy. 

11. Contact Us

For privacy questions, concerns, or to exercise your rights: 

FitTrack Privacy Team 

Email: privacy@fittrack.app 

Website: www.fittrack.app 

For urgent security issues: security@fittrack.app 

Your Trust Matters 

At FitTrack, protecting your privacy is fundamental to our mission. We're committed to being transparent, giving you control, and safeguarding your personal information. If you have any questions or concerns, please don't hesitate to reach out.